Welcome to Belcher Intimate Collection Inc. This Shipping and Delivery Policy applies to all orders placed through this website. We currently offer shipping services exclusively within the United States and do not ship internationally.

  1. Shipping Coverage

We currently ship only to addresses within the United States, including residential and commercial addresses serviced by our carriers. We do not ship to locations outside the U.S., international addresses, or locations inaccessible to our carriers.

  1. Order Processing

Once an order is successfully submitted and payment is completed, we begin the processes of order review, item preparation, and packaging.

Typically, orders are processed and shipped within 1–2 business days of confirmation. Processing times may be extended due to inventory adjustments, promotional events, holidays, extreme weather, or other uncontrollable circumstances.

  1. Shipping Partners

To fulfill domestic orders, we may utilize third-party logistics and delivery services based on the order location, package type, and shipping conditions. These partners include:

USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx
DHL

The specific carrier is selected by us based on the order details. Different orders may be shipped via different partners.

  1. Delivery Time

Once shipped, delivery within the U.S. typically takes approximately 2–7 business days, depending on the delivery address, carrier routes, weather, holidays, and other shipping conditions.

Delivery times displayed on the website are estimates, not guaranteed delivery dates. Delays may occur due to remote locations, severe weather, holidays, or changes in carrier operations.

  1. Shipping Costs

Applicable shipping fees will be displayed at checkout. Actual shipping costs are calculated based on the delivery address, package weight, shipping method, and other factors.

If the website offers free shipping or other shipping promotions for specific orders, the terms displayed at checkout apply.

  1. Shipment Tracking

Once an order has shipped, we may provide a tracking number if the carrier offers tracking services. You can check the status of your package using the carrier’s official tracking system.

Tracking information may take some time to update after shipment. If there is no immediate change in tracking status, please allow time for the carrier’s system to update. 7. Shipping Address

7.Customers are responsible for providing accurate and complete shipping information—including name, street address, city, state, and ZIP code—when submitting an order.

Customers may be held liable for costs associated with package returns, re-shipments, or additional fees resulting from the provision of incorrect or incomplete addresses.

  1. Delayed or Lost Packages

If tracking information indicates that the package is in transit, please allow the carrier a reasonable amount of time for delivery.

Please contact our customer service team if a package shows significant irregularities, lacks tracking updates for an extended period, or is confirmed lost by the carrier. We will assist in investigating the matter based on order details and information provided by the carrier.

  1. Damaged Packages

If you receive a package with visible shipping damage, please contact us as soon as possible and provide your order number along with relevant photos or other necessary information. We will verify the situation with you and the carrier, and provide a resolution in accordance with applicable policies.

  1. Factors Beyond Our Control

For delivery delays caused by severe weather, natural disasters, public events, traffic disruptions, carrier operational issues, holiday peak periods, or other circumstances beyond our reasonable control, we will make every effort to assist customers in checking the shipment status; however, we do not accept liability for delays caused by such uncontrollable events beyond the scope required by applicable law.

We are committed to providing stable, transparent, and reliable shipping services to customers within the United States.